Privacy Policy

Last Updated: August 19, 2026

Pure Way Lowcountry respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting our team, or requesting our services. This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

Information We Collect

Pure Way Filtration, our local distributors, or authorized sales representatives do not share mobile numbers, text messaging originator opt-in data, or consent with any third parties or distributors for marketing or promotional purposes.

Mobile information may be shared only with subcontractors and service providers that support the delivery of SMS services, such as messaging platforms, telecommunications providers, or customer support vendors. This information is used solely to provide and operate the messaging service.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

We may collect information you voluntarily provide through our website, including:

  • Name

  • Email address

  • Phone number

  • Address or service location

  • Information submitted through contact, appointment, or water analysis request forms

  • Other information you choose to provide when communicating with us

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, referring website, pages visited, and general website usage information.

How We Use Your Information

Information collected through our website may be used to:

  • Respond to questions and service requests

  • Schedule water analyses, consultations, or appointments

  • Provide information about Pure Way products and services

  • Communicate with customers and prospective customers

  • Improve our website and customer experience

  • Measure website traffic and marketing performance

  • Maintain the security and operation of our website

  • Comply with applicable legal requirements

Cookies, Analytics and Advertising

Our website may use cookies and similar technologies to understand how visitors use the site and to improve our marketing efforts. We may use third-party services such as website analytics and advertising platforms to measure website activity, understand how visitors found us, and evaluate the effectiveness of our advertising. These third parties may use cookies or similar technologies according to their own privacy policies. You can control or disable cookies through your browser settings, although doing so may affect certain website features.

Third-Party Websites and Services

Our website may contain links to third-party websites or use services provided by third parties. Pure Way Lowcountry is not responsible for the privacy practices or content of websites and services we do not control. We encourage you to review the privacy policies of those providers when appropriate.

Data Security and Retention

We take reasonable measures to protect personal information from unauthorized access, misuse, loss, or disclosure. Information is retained only as long as reasonably necessary for the purposes for which it was collected, to maintain appropriate business records, or to satisfy legal and regulatory requirements.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided to us. Certain information may need to be retained when required for legitimate business, accounting, warranty, contractual, or legal purposes. You may also opt out of marketing communications at any time by following the instructions provided in the communication or by contacting us directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, business practices, technology, or applicable requirements. Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or would like to make a request regarding your personal information, please contact us by telephone or email.By using this website, you acknowledge this Privacy Policy and the practices described above.